The ABC "Virtual Office" system is completely web-based and can be accessed from any computer with an Internet connection. Always Best Care franchises benefit from real time quality control that serves our customers at the highest standard in the industry, seamlessly tied to billing, payroll and accounting.
Franchise Management System...
The hub of your back-office operation is Always Best Care's comprehensive franchise management system called ABC Universe, which helps you manage your business both efficiently and effectively. The ABC Universe is also used not only for communications, training and support, but also to recognize and applaud franchisees who have attained milestones in their businesses or who have demonstrated an exceptional commitment to their communities and clients.
Within ABC Universe you’ll find all the tools and materials necessary to operate your business. For example, within just one single section of (the "Digital Library”), you’ll find the following …
Information relevant to the Always Best Care Advisory Board
Always in Touch
Always in Touch program information, volunteer information and forms
Information that is relevant to the position of the Always Best Care Area Representative, including training, supporting documents, and operational materials.
Briggs Manuals - information to help franchise owners with the development of policies and procedures.
Business Planning and Managing
Information to help franchise owners and area representative develop and manage plans for their business.
Club ABC gives franchise owners an opportunity to measure their revenue against their peers as well as how to benchmark themselves against their individual overall revenue growth.
Databases containing community information for residential care facilities, assisted livings communities, memory care facilities, and independent living communities. You can sort through the databases and upload the information into your contact manager.
Documents and tools needed to recruit, hire, retain, and manage employees including training and measurement resources
Franchise Support Webinars
Recorded webinars franchisees can view at their own pace, on their own schedule
Healthcare reform legislation and information
Pertinent information needed to implement in-home care in an Always Best Care franchise territory
Insurance for Franchisees
Insurance information and forms
Philips Lifeline & Med Dispenser Service
Information pertaining to Philips Lifeline & Medical Dispenser Service
Marketing & Advertising
Marketing & advertising tools, ideas and documents
Monday Morning Motivators
Monday Morning Motivators with ideas, information, suggestions and reports on franchisees throughout the country
Information on all Always Best Care National Contracts including home care, referral agreements, and strategic partnership
Franchise Operations Manual
An operations manual that includes the general responsibilities for the start-up management of an Always Best Care Franchise
Start Of Care Packets
Documents needed to implement a Start of Care with a Client
Software manuals, including Fuse mail, Santrax and Soneto, FranConnect and Quickbooks
State Specific Documents
Information needed to understand and secure home care licensing in states that mandate this requirement
Information regarding territory resale opportunities
All pertinent documents needed to implement a program with the VA in your area